We dispatch all orders placed before 1 PM on working days. Standard UK delivery typically takes 3–4 days (not guaranteed). Shipping costs are calculated at checkout based on weight and destination.
Yes — orders placed before 1 PM on working days are dispatched the same day, subject to stock availability.
Items may be returned within 10 calendar days if unused and in original packaging. Refunds are processed within 10–15 business days of receipt. Initial shipping costs are non-refundable unless the return is due to our error or a defective product.
Contact customer service within 10 days of receipt with your order details and reason for return. You’ll receive a return authorisation number and instructions.
Yes, we ship worldwide. International orders may incur customs duties, taxes, and brokerage fees, which are your responsibility. Check with your local customs office before ordering.
We accept major credit/debit cards and PayPal (charged at order time). Purchase orders are subject to pre-arranged terms.
Please contact our sales team with specifications and quantities for a competitive quote and lead time.
Yes. Overseas customers with a valid VAT number should register an account to claim tax-exempt purchases.
After dispatch, you’ll receive a tracking link by email. You can also log into your account to view status at any time.